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Responsible Gaming

Responsible gaming is a principle that promotes a conscious and balanced approach to gambling entertainment. It encourages players to engage with gaming activities in a way that is enjoyable, controlled, and within personal limits. At quatro casino, available through quatroslots.com, we are committed to supporting our players by providing tools and resources to help maintain healthy gaming habits and by offering assistance whenever needed.

Risk Awareness

Gambling should always be a form of entertainment, but it comes with inherent risks. Recognizing the signs of potential gambling addiction is crucial to prevent harm. Some common indicators include:

  • Placing bets more frequently than intended
  • Spending increasing amounts of money to achieve desired excitement
  • Thinking about gambling activities outside of playing sessions
  • Neglecting personal, social, or professional responsibilities due to gambling
  • Feeling restless or irritable when unable to gamble
  • Trying to win back losses by gambling more (chasing losses)

Self-Assessment Test

Answer the following questions honestly to reflect on your gambling behavior:

  1. Do you often gamble longer or with more money than you originally intended?
  2. Have you felt the need to gamble with larger amounts to feel the same excitement?
  3. Have you tried unsuccessfully to cut down or stop gambling?
  4. Do you gamble to escape feelings of helplessness, guilt, anxiety, or depression?
  5. Have you lied to family members or others about how much you gamble?

If you answered "yes" to one or more of these questions, please consider seeking support or using the responsible gaming tools available on quatroslots.com.

Limits & Tools

quatro casino offers a variety of features within your personal account on quatroslots.com to help you control your gambling activities effectively.

Deposit Limits

You can set personal limits on the amount of money you deposit to ensure responsible spending. To configure deposit limits:

  1. Log in to your account on quatroslots.com.
  2. Navigate to the "Responsible Gaming" or "Account Limits" section within your personal dashboard.
  3. Set a daily, weekly, or monthly maximum deposit amount according to what is affordable and comfortable for you.
  4. Confirm and save your chosen limits.

Once set, these limits will prevent deposits exceeding the specified amounts, promoting controlled spending.

Time Spent Limits and Session Timers

You can also manage the amount of time spent playing through session timers that notify you when your selected time period is reached. To enable these:

  1. Access the "Responsible Gaming" section after logging in.
  2. Select a session length that suits your preferences.
  3. Activate session reminders or automatic log-out options.

Enabling Breaks (Time-Out)

If you need a temporary pause from gambling, the "Time-Out" function allows you to suspend your account activity for a predefined period of 24 to 72 hours. To activate Time-Out:

  1. Go to the "Responsible Gaming" or "Self-Control" section in your account.
  2. Choose the "Time-Out" option.
  3. Select a pause duration between 24 and 72 hours.
  4. Confirm your choice. During this period, you will be unable to log in or play.

This cool-off period is designed to offer you time to reflect and regain control over your gaming behavior.

Self-Exclusion

For players requiring more extensive breaks, quatro casino provides a self-exclusion option that temporarily or permanently restricts access to your account.

How to Self-Exclude

  1. Log in to your account on quatroslots.com.
  2. Go to the "Responsible Gaming" or "Self-Exclusion" section.
  3. Select the self-exclusion period, which can range from a minimum of 6 months up to a lifetime exclusion.
  4. Read and acknowledge the terms and conditions regarding self-exclusion.
  5. Confirm your decision to start the exclusion period.

Consequences of Self-Exclusion

  • You will be unable to log in to your account for the duration of the self-exclusion period.
  • Withdrawals of any existing balance will be processed in accordance with the terms applicable at the time of exclusion; however, you will not be able to place bets or play games.
  • No bonus offers or marketing material will be sent to you during self-exclusion.
  • Account reactivation can only occur after the exclusion period ends, except in case of permanent exclusion.

If you need assistance or further information about self-exclusion, please contact our Responsible Gaming Department directly at [email protected].

Support Resources

quatro casino takes the responsibility to guide and support players who face gambling-related difficulties seriously. Below is a list of recognized organizations providing assistance dedicated to helping individuals and families affected by gambling problems. These resources operate independently and provide confidential support:

  • GAMCARE (United Kingdom)
    Website: www.gamcare.org.uk
    Phone: +44 345 6000 133
    Provides free and confidential advice, support, and counseling for problem gamblers and their families.
  • Gamblers Anonymous (International)
    Website: www.gamblersanonymous.org
    Provides peer-support group meetings for those seeking to stop gambling.
  • National Problem Gambling Helpline (Canada)
    Phone: 1-888-230-3505 (24/7 Service)
    Website: www.problemgambling.ca
    Offers confidential support, information, and referrals for gambling problems across Canada.
  • European Foundation for Responsible Gaming (EFRG)
    Website: www.efrg.org
    Supports research and programs to promote responsible gaming throughout Europe.

Help for Family

Supporting a loved one with gambling addiction can be challenging. Effective communication and understanding are key in encouraging them to seek help. Here are some recommendations:

  • Approach the topic calmly and express your concern without judgment.
  • Encourage open dialogue and listen attentively to their feelings and experiences.
  • Suggest the use of available support resources offered by quatroslots.com or professional services.
  • Recommend joining family support groups such as:

Consider consulting with certified psychotherapists specializing in addiction and utilizing helplines dedicated to family members to navigate the recovery process efficiently.

Operator’s Commitment

quatro casino, operating through quatroslots.com, upholds strict policies to promote responsible gaming and mitigate risks associated with gambling.

Our internal risk-monitoring systems analyze player behavior continuously, including factors such as betting frequency, amounts wagered, session durations, and patterns indicating risk of gambling harm. When high-risk behavior or patterns of potential problem gambling are detected, the following measures may be taken:

  • Issuing automated or personalized warning messages encouraging the player to reconsider their gaming choices.
  • Providing tailored responsible gaming advice and information on available support mechanisms.
  • Contacting the player directly via approved communication channels to offer support and assistance.

These procedures are implemented in compliance with all applicable laws and under the oversight of relevant regulatory bodies, including the Malta Gaming Authority (MGA), the Kahnawake Gaming Commission in Canada, and the UK Gambling Commission. quatro casino maintains certifications, including RNG certification by eCOGRA, to ensure fairness and integrity in gaming operations.

Updates

quatro casino is committed to maintaining transparency regarding responsible gaming policies and procedures. Any updates to this responsible gaming page or related policies will be communicated promptly to players through:

  • Notices and banners displayed on the official website quatroslots.com.
  • Email notifications sent to registered players' email addresses.

Players are advised to regularly review the responsible gaming information to stay informed of any changes. The last update to this page was made in June 2025.

Contact & Feedback

For any inquiries or assistance regarding responsible gaming, self-control measures, or support requests, you may contact the Responsible Gaming Department at quatro casino via the following channels:

Additionally, a feedback and support request form is available within your personal account at quatroslots.com under the "Support" or "Responsible Gaming" section. This form allows you to submit self-control requests or seek confidential help directly from our support team.

quatro casino encourages all players to reach out if they feel their gambling habits are becoming problematic or if they require assistance with any responsible gaming features.